Client Testimonials

“Shawn is amazing. He was prompt on returning calls, very thorough in his evaluation of the damage and extremely proactive in dealing with the insurance company. The best part of this entire process was the fact that I did not have to interact with the insurance company. Shawn took care of all of that for us. I would highly recommend Compass Claim Solutions. High integrity, exceptional customer service and very relational.” – Bryan Scott

“Shawn was incredible and very knowledgeable/helpful with the entire claims process. He took ownership and did all of the legwork and was honest and integral about expectations and realistic outcomes. I highly recommend Shawn to anybody looking for an adjuster to evaluate their situation. Very much appreciative for his help. A class act.” – Todd St. Louis

“Shawn is the best!! Easy to work with and he does his homework for sure. We are so glad we use his service and we were able to get LOTS more money than what the insurance offer us. I am talking thousands of dollars. We highly recommend his service. He is nice, friendly, responsible , realistic and always on time and above all has his customer’s best interest in mind. Thank you very much for your service!!” – M Abdullah

“Shawn and his team did an amazing job working with my homeowners on my behalf so I will be able to fix my plumbing issues. Truly thankful and recommend this company to all who need to know where to start CALL Compass Claim Solutions – No STRESS or WORRY they will handle it ALL!” – Trish Braden

“Shawn was a pleasure to work with, he was professional and provided us with best options for our situation. I would definitely recommend Shawn if you need assistance with your insurance.” – Nigel DeJesus

“The process of an insurance claim can be very painful but thanks to Shawn Thompson of Compass Claim Solutions that process was very smooth, he informed us of every step of the process and rights we had as consumers. Three adjusters came to see my claim and all of them said it wasn’t worth it until he came and took the time to analyze the case and it wasn’t only one but two claims we had the right to do. Thanks to his knowledge and expertise now my home is renovated and beautiful again! Thank you Shawn for your guidance, excellent customer service and support, we definitely had an excellent experience.” – Monica Obando

“After receiving a small check for a major loss in our home we were not sure what to do. Shawn came highly recommended and from our first meeting you could tell he was confident and honest about how he could help us. After months of frustration with the insurance company and countless number of times we couldn’t get a straight answer from them we hired Shawn. Shawn was on top of it from day 1 until the very end with us working hard to help us recover the amount of money we needed to put our home back together. We are so grateful to have had him in our corner through this process.” – Michael Del Priore

“Shawn was an absolute savior in our insurance claim. We had a major loss that was very tricky to navigate with the insurance company. He took a HUGE burden off our chest and took sole responsibility to help us navigate the very tricky process of insurance claims. His knowledge and persistence allowed us to recoup about 3 times what the insurance company initially offered. My only regret is that we didn’t call Shawn on day one. We didn’t even know what a Public Adjuster was. If we had called him earlier, he could have prevented the very poor clean up done by the insurance contractor and helped to prevent further damage. As it was, he came in and helped us with a disaster. He recommended specific steps we could do to minimize the water & mold damage. He called the insurance company and got things moving much more quickly than we were able to. He helped us navigate the mediation process. He negotiated on our behalf so I could focus on putting my family’s life back together.” – Carolyn Mayer

“We had damage from Hurricane Irma in September and then had a pipe burst the Monday after Thanksgiving. Shawn and his team work very hard to get our claims handled with the insurance company. He pays attention to the detail and what the homeowner is going through. My husband and I were very pleased with the outcome and would use Compass Claim Solutions again if the need arises. Would highly recommend Shawn and his team. You will be very pleased with the outcome.” – Kim Parker

“I experienced a broken water pipe in my house in December. Water was everywhere . I was beside myself. Someone recommended I hire a Loss Adjuster. That was the best advice I could have gotten.. Shawn was so easy to get along with, very attentive, and VERY successful. He took over as a go between for me and the insurance company He handled everything, advised me what to do. In the end, I have a totally new house. I was truly a pleasure working with Shawn. I highly recommend him to anyone with an insurance claim!” – Barbara Trippiedi