Commonly Asked Questions About Public Adjusters
What is a public adjuster?
A public adjuster is an independent licensed insurance professional hired by a property owner or manager to represent a claim of loss to the insurance company. The public adjuster works to settle an insurance claim on behalf of the policy holder and will help ensure that the insurance company pays the full amount they are responsible for.
Why are public adjusters needed?
Public insurance adjusters are experts in the details and language of insurance policies, as well as in filing and adjusting claims. Compass Claim Solutions team of public adjusters provides professionalism and claim knowledge to file and negotiate claims for damage from floods, fires, smoke, wind, hurricanes, and other perils, as well as certain other costs associated with these losses. In the case of a business, there may also be a claim for loss of business income. Individuals and businesses representative benefit from the expertise of a public adjuster to handle their claim appropriately.
Why should I hire a public adjuster when my insurance company has already assigned me an adjuster?
Anyone who files a property insurance claim should consider hiring a public adjuster, especially if the claim is for a large amount. Remember, company adjusters are representing the insurance company. Savvy individuals and businesses seek to get the most for their losses and hire a public adjuster to help file a claim or if they believe a claim amount offered by their insurance company was incorrect.
I think I feel pretty good about my offer from the insurance company, so is a public adjuster really needed?
Even if you feel the dollar value offered for your property loss is correct, it’s good practice to get a second opinion. It is not uncommon for a policyholder to be unaware of all the costs they can include in a claim. Public adjusters often find that a policyholder’s loss estimate is far too low.
Be confident in your claim amount. Work with Compass Claim Solutions to submit an accurate, detailed claim and to avoid overlooking any of the costs associated with recovering the full amount of your property loss. Don’t leave money on the table or sell yourself short on what you deserve from your insurance company.
I’ve already received a settlement check from my insurance company and it was not enough. Should I call Compass Claim Solutions?
Absolutely! As a policyholder, you have several years to reopen a property loss claim. We have the experience to evaluate whether you were appropriately compensated for your losses or to introduce new information that was not accessible when you initially submitted your claim. This is our specialty and is a time when you may need us the most.
How are Public Adjusters paid?
Our company receives a small percentage of what the insurance company pays you. We are not paid until you are. As your public adjuster, the professionals at Compass Claim Solutions will advise you of any and all offers from the insurance company. You will always have the final decision-making authority on whether to accept or deny the offer.